HELP CENTER

They can sell independent brands from all over the world, whose production respects our standards of quality of materials and ethical production. The sectors are fashion, men's, women's and children's, home, beauty and wellness and pet accessories. Since the brands are grouped by wholesale price ranges, we have a wide choice of catalogs that also include the luxury range.

It is very simple. Simply register to receive instructions from our team to submit the data and materials needed to fill out the form, catalogs and price lists, and photographs/videos of the products. Once received, our team will take care of creating the vendor profile and publishing the catalog and price list. Multiple catalogs can be uploaded, such as discounted catalogs from past collections. We recommend catalogs in English but if they are not available, the e-commerce section will make up for this lack.

The order is issued through the e-commerce section. The retailer can contact our team if they need more information from the brand about their products. Once the order has been issued, it is sent to the brand for approval before collection, which will occur after 7 days. After this period it will proceed automatically with collection and transmission to the mark for fulfillment.

Once the pickup is made, our team will confirm the brand approval for production or shipment if the items purchased are already in stock. Once production is complete, TRADEprivé will be notified of the shipping details and timeframe for confirmation by the buyer. The brand will make the pickup upon delivery and acceptance by the store, which will have 6 days to confirm or claim. After this time TRADEprivé will confirm to the brand issuance of the invoice in the amount equal to the wholesale price of the items less the commission.

The shipping cost, like any customs duties, is charged to the dealer unless otherwise agreed between the parties. The shipping cost is calculated automatically at the time of order. Customs clearance will be handled by our team in partnership with our courier. Details of packages, pick-up details and/or documents for customs clearance must be provided by the brand

Invoicing takes place through TRADEprivé which issues an invoice to the brand for the commission. The brand will issue invoice to TRADEprivè for the amount of the order net of the commission and the logistic costs. Billing will be offline from the platform.

To sell on TRADEprivé there are no fixed costs but only a small commission calculated on the wholesale prices communicated by the brand. This commission is retained when the sold is credited to the brand.